The Student's Grievance RedressalCell desires to promote and maintain a conducive and unprejudiced educational environment.

• The objectives of Students Grievance Redressal Cell include the following:-

  • To support, those students who have been deprived of the services offered by the College, for which he/she is entitled.
  • To make officials of the College responsive, accountable and courteous in dealing with the students.
  • To ensure effective solution to the student's grievances with an impartial and fair approach.


• The Cell enables a student to express feelings by initiating and pursuing the grievance procedure in accordance with the rules and regulations of the College. 'Student's Grievance Cell' enquires and analyses the nature and pattern of the grievances in a strictly confidential manner. Emphasis on procedural fairness has been given with a view to "the right to be heard and right to be treated without bias".


• Grievances otherwise received were forwarded to the chairman of the cell for immediate redressal. In all such cases prompt action were taken and the matter sorted out. In all cases the aggrieved student was informed of the measures taken and checks in the system were introduced to ensure there was no repetition of the same.

• Functions:-

  1. Redressal of Students' Grievances to solve their academic and administrative problems.
  2. To co-ordinate between students and Departments / Sections to redress the grievances.
  3. To guide ways and means to the students to redress their problems.

• Students' Grievance Procedure:-

  1. Each institution shall, within a period of three months from the date of issue of this notification, have an online portal where any aggrieved student may submit an application seeking redressal of grievance.
  2. On receipt of an online complaint, the institution shall refer the complaint to the appropriate Student Grievance Redressal Committee, along with its comments within 15 days of receipt of complaint on the online portal.
  3. The Student Grievance Redressal Committee, as the case may be, shall fix a date for hearing the complaint which shall be communicated to the institution and the aggrieved student.
  4. An aggrieved student may appear either in person or authorize a representative to present the case.
  5. Grievances not resolved by the University Student Grievance Redressal Committee shall be referred to the Ombudsperson, within the time period provided in these regulations.
  6. Institutions shall extend co-operation to the Ombudsperson or the Student Grievance Redressal Committee(s), as the case may be, in early redressal of grievances; and failure to do so may be reported by the Ombudsperson to the Commission, which shall take action in accordance with the provisions of these regulations.
  7. The Ombudsperson shall, after giving reasonable opportunities of being heard to both parties, on the conclusion of proceedings, pass such order, with reasons there for, as may be deemed fit to redress the grievance and provide such relief as may be appropriate to the aggrieved student.
  8. The institution, as well as the aggrieved student, shall be provided with copies of the order under the signature of the Ombudsperson, and the institution shall place it for general information on its website.

• Exclusions:-

  • SGRC shall not entertain following issues.
  1. Decisions of the CDCand academic committee constituted by the college.
  2. Decisions with regard to award of scholarships / fee concessions / awards / medals.
  3. Decisions made by college under the Discipline Rules and Misconduct.
  4. Decisions of the college in admissions of my courses.
  5. 5. Decisions of the competent authority on assessment and examination result.


• Grievances otherwise Received were forwarded to the vice - Principals for Immediate Redressal. In all such cases prompt action were taken and the matter sorted out. In all cases the aggrieved was informed of the measures taken and checks in the system were introduced to ensure there was no repetition of the same.

• Cell Members:-

  • Presiding officer
    • Dr Abhay Khandagle
  • Students representative
    • Ms Payal Renuse
  • Three senior members of the teaching faculty
    • Dr Ramdas Pawar
    • Dr Popat Tambde
    • Dr Padmawati Ingole